Privacy Policy
Last updated October 30, 2026
Who we are
Brainacity LLC (“Brainacity”, “we”) is a Texas limited liability company based in Dallas, Texas. This policy explains what we collect on brainacity.io and how we use it. It does not cover the HQ platform itself, which is governed by the agreement and business associate agreement signed with each customer.
What we collect
When you book a call or contact us, we collect the information you give us: your name, email address, phone number, company and anything you write in the message. When you visit the site, our hosting and analytics tools collect standard technical information such as your IP address, browser type, pages viewed and the site that referred you. We do not collect patient or health information through this website.
How we use it
To respond to you, to schedule and hold the call you asked for, to understand how the site is used, and to improve it. We do not sell your information and we do not share it with third parties for their own marketing.
Who we share it with
Service providers that help us run the site and our business, such as our website host, our email and calendar provider and our scheduling tool, each under terms that limit how they may use it. We may also disclose information if the law requires it.
Cookies and analytics
The site uses cookies and similar tools for basic function and for aggregate analytics. You can block cookies in your browser; the site will still work.
Retention and security
We keep contact information for as long as we have an ongoing conversation or relationship with you and for a reasonable period after. We use industry-standard safeguards to protect it.
Your choices
You may ask us to see, correct or delete the personal information we hold about you by emailing hello@brainacity.io. We will respond within 30 days.
Children
The site is intended for business use by adults. We do not knowingly collect information from anyone under 18.
Changes
We may update this policy. The date at the top shows the current version.
Contact
Brainacity LLC, Dallas, Texas. hello@brainacity.io